Shipping Policy
Shipment processing time All items in your order shipped from Canada are processed within 2-3 business days. Orders are not shipped or delivered on weekends or Canadian holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email. Made to order items (i.e. T-shirts, mugs, posters) are shipped from printing companies located in the United States. These orders, or portions of orders, are not shipped on weekends or American holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
For Items shipped from Canada, we use Canada Post exclusively, both to keep shipping costs down, and for the ability to ship pretty much anywhere. For all Print to Order items, if shipping within the U.S., most often the United States Postal Service will be the shipper of choice. For all other locations, the print shop will usually use FedEx International Economy service, with final delivery by the national postal carrier.
For Art Prints on stretched canvas, the print shop (located in the U.S.) uses UPS Ground for U.S. and Canadian deliveries, and UPS International Standard for all other destinations. In the case of international orders for the Art Prints, the cost of shipping will be invoiced seperately from the order, in the exact amount charged by the printing company. If the customer finds the shipping cost for the framed art to be prohibitively expensive, and communicates this to Legion of Fellas prior to paying the invoice, the order will be cancelled, and refunded using the initial payment method.
For ALL orders, the payment of local sales taxes, excise duties and customs duties and fees, outside of Canada and the United States, are solely the responsibility of the customer. Legion of Fellas has currently no method for pre-paying any customs duties or local taxes.